Anti Spam Policy
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Anti-Spam Policy

Pugmarks Hosting has zero tolerance for Unsolicited Broadcast Email and Unsolicited Commercial Email "UBE/UCE" commonly known as "Spam" whether originating from customers, from customers'' customers, or from customers that provide services which are used to support UBE/UCE.

Pugmarks Hosting defines UBE/UCE as unsolicited broadcast or commercial email that is sent to addresses that do not affirmatively and verifiably request such material from that specific sender, including but not limited to advertising, surveys, information pieces, third party spamming, website addresses, sales, and auctions.

The Policy
(1) Pugmarks Hosting ' customers, and customers of Pugmarks Hosting customers or any downstream customers, are prohibited from sending and shall not allow their connection to Pugmarks to be used for sending UBE/UCE. Mail senders are required to maintain records that verify, on a case by case basis, that explicit affirmative permission was obtained from recipients before mailing. Lack of such records can be considered, at Pugmarks Hosting sole discretion, proof that permission was not obtained.

(2) Pugmarks Hosting customers are responsible for ensuring that they, their customers, and their respective agents and contractors abide by this policy. Pugmarks Hosting customers will be held responsible for all traffic either sent via their connection to Pugmarks Hosting or sent else where using support services provided via their connection to Pugmarks Hosting. "Support services" includes hosting websites, electronic mailboxes, telephony gateways, IRC servers, sale of spamming software or other similar services. Customers are also responsible for ensuring that they do not advertise or promote themselves through UBE/UCE.

(3) Pugmarks Hosting may charge customer and customers will have to pay a heavy fine per valid UBE/UCE complaint of which Pugmarks Hosting is notified.

(4) If Pugmarks Hosting receives a complaint, it will be forwarded to customer for a response and complete resolution. If within twenty-four (24) hours there is no response indicating complete resolution, Pugmarks Hosting may block traffic to and from the IP address involved in the UBE/UCE complaint until Pugmarks Hosting is convinced that the problem is resolved and preventative measures have been implemented to prevent the violation from recurring. If Pugmarks Hosting receives repeat complaints indicating that a problem has not been resolved, Pugmarks Hosting may block traffic to and from the IP address(es) or, in its sole discretion, to the customer involved in the UBE/UCE complaint until Pugmarks Hosting is convinced that the problem is resolved. The customer is responsible for all UBE/UCE that passes through its connection to Pugmarks Hosting.

(5) Pugmarks Hosting also reserves the right to block traffic to and from the IP address(es) involved in hacking, and/or port scanning.

(6) Customers whose connection to Pugmarks Hosting is used to provide services to support UBE/UCE are subject to suspension of services upon two (2) hours' notification.

(7) If you run a mail server, you must maintain a mailbox and read mail to postmaster@ (your domain).

(8) In addition, from time to time, Pugmarks Hosting blocks third party IP addresses that Pugmarks Hosting believes are used for the distribution of UBE/UCE or are designated as open relays. Any blocking of such IP addresses shall prevent Pugmarks Hosting customers from sending or receiving traffic to and from such IP addresses.

It is the policy of this network to fight Spam in any way available, including but not limited to:
Posting, forwarding and publicly displaying the Spam, sending copies to any and all postmasters involved, sending copies to any and all persons listed as administrative, technical, and billing contact according to the current WHOIS database for the offending site(s), sending copies to upstream providers, blocking individual known spammers and blocking entire offending domains.

Governing Law; Dispute Resolution
This Agreement is made under and will be governed by and construed in accordance with the laws of India, as applicable. The parties will endeavor to settle amicably by mutual discussions any disputes, differences, or claims whatsoever related to this Agreement. Failing such amicable settlement, any controversy, claim, or dispute arising under or relating to this Agreement, including the existence, validity, interpretation, performance, termination or breach thereof, shall finally be settled by arbitration. There will be three (3) arbitrators (the Arbitration Tribunal), the first of which will be appointed by the claimant in its notice of arbitration, the second of which will be appointed by the respondent within thirty (30) days of the appointment of the first arbitrator and the third of which will be jointly appointed by the party-appointed arbitrators within thirty (30) days thereafter. The language of the arbitration shall be English. The Arbitration Tribunal will not have the authority to award punitive damages to either party. Each party shall bear its own expenses, but the parties will share equally the expenses of the Arbitration Tribunal. This Agreement will be enforceable, and any arbitration award will be final, and judgment thereon may be entered in any court of competent jurisdiction. The arbitration will be held in, or Chandigarh, India ,as applicable. Notwithstanding the foregoing, claims for preliminary injunctive relief, other pre-judgment remedies, and claims for Customer's failure to pay for Services in accordance with this Agreement may be brought in a court of law over the subject matter and parties.


Our Policies

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Beneficiary Bank Account Details

A/c Name: Pugmarks InterWeb Pvt. Ltd.
A/c No: 00350330000112
HDFC BANK, Sector 35B
Chandigarh - 160022, INDIA
Cheque or DD will be in favor of "Pugmarks InterWeb Pvt. Ltd." You can send Cheque or DD to our office address given below:

Pugmarks InterWeb Pvt. Ltd.

SCO 343-345, 3rd floor, Sector 34A
Chandigarh - 160022, INDIA
Phone: +91-172-3911424,25